Delivery InformationWe offer UK and International delivery via Royal Mail and selected couriers and we despatch all orders within 1 working day. At Resin8 we aim to have your parcel delivered safely and quickly at the most cost-effective price. For information on our packing policy and what we are doing about recycling, click here.
- FREE SECOND CLASS DELIVERY* - tracked delivery for orders over £50 to UK mainland addresses (*non-hazardous goods, less than 5kg in weight).
- SAME DAY DISPATCH if you order before 12 midday - If your order comes in after 13:00 UK time, it will be sent the next working day.
- DELIVERY PRICES START FROM £2.40 - second class shipping should take 3-5 working days to arrive.
- COST-EFFECTIVE DELIVERY - We constantly review our carriers to ensure we provide a good delivery service at a competitive price.
Some of our pigments (Pebeo special effect paints and Jacquard alcohol inks) are categorised as flammable and also have transport implications. These products can only come by courier within mainland UK - it is against the law for them to be sent in the post! If you have one of these products in your cart you will only be able to have your order delivered by UK courier. If you aren't in the UK a message will appear in your cart telling you that we are unable to ship the product to your location. We are now able to ship hazardous goods via Fedex (with a £35 surcharge per parcel). If you would like to buy hazardous goods from a country outside the UK, please get in touch for an accurate shipping quote.
- UK Second Class - Royal Mail Tracked 48 - Delivery should take 3-5 working days. Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays.
- UK First Class - Royal Mail Tracked 24 - Delivery should take 1-2 working days. Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays.
- UK Courier - A trackable service that aims to deliver to most regions the next working day by close of business, however during busy times this may increase to 2 days. Orders placed after 1pm UK time will be despatched the following day. You may be required to sign for the delivery. More remote regions of the UK (e.g. Highlands, Islands, NI) will be delivered within 3-5 working days. If you would like an exact delivery time for your area please contact us.
- International Standard Delivery (Only available for orders up to £50, non-resin) - UNTRACKED reliable, cost effective standard post. Delivery should take between 5-7 working days.
- International Tracked & Signed Delivery - Secure and traceable post. Delivery should take between 5-7 working days unless you are in a particularly remote location.
- International Courier - Secure and traceable post. Delivery should take between 4-6 working days unless you are in a particularly remote location. We now have a faster option available - pricing will be visible at checkout.
Detailed Delivery Information
Second and First Class Shipping - Royal Mail
- We despatch all Royal Mail post by either Tracked 24/48 or by First/Second class Large Letter post.
- We are now able to check with Royal Mail if your item has been delivered and you will receive an email notification with a tracking number.
- If your parcel cannot be delivered, and you haven't provided a "safe place" or neighbour's address, the parcel will be returned to the local post office for safekeeping and you will receive a red ‘Something for you’ card. You will need to get in touch with Royal Mail to arrange a re-delivery.
- Please note Royal Mail do not deliver on Sundays or Bank Holidays.
- We cannot be held responsible for delayed post due to any postal strikes which may occur.
- NB. If an item cannot be delivered (due to an incorrect address being given or the goods being refused at the address given) the goods will be returned to Resin8. You will have to pay again for delivery.
- Fully trackable service (via mobile or email) using UKMail, Fedex or Parcelforce.
- This is not available on Saturdays, Sundays or Public Holidays.
- Postcodes above BT15 & Dublin 24 are NOT available on next day service - standard service is 48 hours.
- NB. If an item cannot be delivered by courier (due to an incorrect address being given or the goods being refused at the address given) the goods will be returned to Resin8. You will have to pay again for delivery.
- For more information on area zoning, please contact us.
- Deliveries to non-EU countries will have VAT deducted automatically.
- Deliveries to EU countries will have VAT added, unless you add your company and VAT number at checkout.
- Please note that there may be local import duties to be paid on receipt of your goods that Resin8 is not liable for.
- If you select International Standard you WILL NOT BE ABLE TO TRACK YOUR PARCEL and delivery/lack of delivery is at your risk.
- We strongly advise choosing a TRACKED delivery service should you be at all concerned about delivery to your country.
- Items will only be considered lost in transit if they have not arrived after 15 working days.
- If a pink box appears in checkout it means you have selected something that we aren't able to ship to you. Please get in touch with us for an accurate shipping quote.